Game crashes at startup

On Windows Vista 64-bit, 8GB of RAM, GeForce 7600, AMD Athlon 64 X2 3800, using hUb to launch...:

Problem signature:
Problem Event Name: APPCRASH
Application Name: hero.exe
Application Version: 0.0.0.0
Application Timestamp: 4ac46bfe
Fault Module Name: StackHash_8d4c
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000096
Exception Offset: 007333d9
OS Version: 6.0.6002.2.2.0.256.1
Locale ID: 1033
Additional Information 1: 8d4c
Additional Information 2: c8f30ac26123d2d176bb9cba5212449c
Additional Information 3: 6bb8
Additional Information 4: c7e1b0139c2dd9f8e618d416e5208eb1

Read our privacy statement:
http://go.microsoft.com/fwlink/?linkid=50163&clcid=0x0409

users avatar

Argh, the problems I've had programming on Vista 64... :(

Daniel, do you guys have virtual and / or real OS:es to test this?

/johno
"you can't stop the change"

users avatar

I work on a Vista 64 machine

I work on a Vista 64 machine so that should not be the case... might be the gpu, I dont know if it supports my shaders?

Can you check the log please?

C:\Program Files (x86)\HUB\Hub\Games\Hero\hero.log

users avatar

I just worked on a fix for

I just worked on a fix for this, might work or not... I haven't got a testbed for it I guess I will have to wait until the release on friday!

users avatar

Hero i12

hi guys!

i finally got stable internets and so updated Hero to her latest iteration. exciting welcome screens greet me so i registered my order and got ready to play. it loaded great and saw awesome changes like instructions for stats and good ol' dad character is now highlighted with a mission exclamation mark on him. all seems well until i clicked on the first door to enter. hero just froze and gave me the following screenshot.

http://img223.imageshack.us/img223/1696/ss20091017160758.png

is it just me? cause i wanna play :}

should i copypaste the entire hero.log for you?
the only error i could find was on line 63.

dxrnd::Effect::Process : Could not find valid technique in data\effects\world.fx

hope that's enough info for you to start the fix. unless it's my comp. i'm running on windows xp pro.

by the way, i still can't play project L :/ keeps giving me this screenshot.

http://img17.imageshack.us/img17/3296/ss20091017211316.png

sorry, didn't know where to post that so i sneaked it into here.

users avatar

Sry about the crash... and

Sry about the crash... and thanx for the report!

Could you please try the following:

Start the game again, go directly to options from menu, click on windowed.

When the game is loaded again in windowed mode.. just start a new game and wait a few 2-3 minutes and see if it crashes even if you don't click anywhere...

If it does not crash after a few minutes try clicking on the door...

It would also be helpful to know your graphics card type...

thanks for the report!

Daniel

users avatar

no worries, here to help and

no worries, here to help and support!

the windowed mode didn't help. when i clicked on a new game, it still crashed with the same error without me touching anything.

my gfx card is a crappy laptop one Intel(R) 915GM/GMS,910GML Express Chipset.

users avatar

Thanks for helping, this is

Thanks for helping, this is really valuable for me!

(the windowed mode was just to get less annoying crashes)

My guess Is that I use to much GPU-memory or its the shaders...

And if you enter options, select
1. Fallback shader (is it preselected on your card?)

And if that does not work try:
1. Very small dynamic shadow quality
2. Hide Background Landscape
3. Fallback shader
4. 800 * 600

Daniel

users avatar

But you get the see the

But you get the see the first level? and then it just crashes?

Do you see any shadows on that level?

users avatar

I got the exact gpu (intel

I got the exact gpu (intel 915GM/GMS, 910GML Express Chipset) on my WinXP eeepc. I actually got Hero "working" on it using windowed mode and 800x480 resolution (manually changed the view settings file)

The map graphics works fine.

The "in level" graphics is very messed up Sticking out tongue Large portions of the tiles seem to be missing, misplaced (especially indoors). Outdoors characters are rendered using the outline, indoors you get to see the character occasionally. There are no props rendered at all.

On TWTPB i had some troubles with this gpu also, most of the problem came from the fact that it was very picky with having the exact correct vertices/primitives counts.

There could definitely be driver differences making the game crash on shi's machine because of this...

users avatar

You ran the new updated

You ran the new updated version... I think it might be some transformation issues if things are rendered in wrong places

users avatar

Ah... ok... possibly that

Ah... ok... possibly that update fix shis issues also then...

users avatar

Reduce weight fruta planta

Reduce weight fruta planta is Spirulina Maxima. We found plenty of fruta planta information on Spirulina Maxima including the fact that it is used to cause fat in people with HIV and undernourished children. Bodyweight obtain is not the same as losing weight. Fruta planta pills provides for $30 for a one-month provide. Getting more boxes does not mean spending less. A six-month provide provides for $180 which is exactly six times the 30-day price.

users avatar

Post new comment

Please solve the math problem above and type in the result. e.g. for 1+1, type 2.
The content of this field is kept private and will not be shown publicly.
  • Web page addresses and e-mail addresses turn into links automatically.
  • Allowed HTML tags: <h1> <h2> <h3> <a> <em> <strong> <cite> <code> <ul> <ol> <li> <dl> <dt> <dd>
  • Lines and paragraphs break automatically.
  • Textual smileys will be replaced with graphical ones.
  • Images can be added to this post.

More information about formatting options